SSO login failure847 similar requests · 12 duplicates detected
Merged into REQ-2847 · 34 engineer-hours saved
Intelligence
Stop solving the same problem twice.
AI detects duplicate support requests and merges similar issues into a single thread — saving hundreds of engineer-hours and eliminating repetitive manual triage.
Duplicate detection · AI similarity matchingAI
EU payment timeout198 similar requests · 8 duplicates detected
Merged into REQ-2901 · duplicate Zendesk tickets closed
Mobile crash on iOS 18156 similar requests · 6 duplicates detected
Merged into REQ-2912 · single engineering sprint
Bulk export request89 similar requests · 4 duplicates detected
Merged into REQ-2756 · consolidated feature vote
156duplicates merged
340hmanual hours saved
67%repeat work reduced
Duplicates merged 156 groups · 340 hours saved · 67% repeat work eliminated
Merge log 847 SSO reports → REQ-2847 · 198 payment → REQ-2901 · 156 crash → REQ-2912
Every request deserves the right response.
Demo workspace includes 500 requests, 120 work orders, and 35 escalation cases — ready on signup.