Intelligence

Stop solving the same problem twice.

AI detects duplicate support requests and merges similar issues into a single thread — saving hundreds of engineer-hours and eliminating repetitive manual triage.

Duplicate detection · AI similarity matchingAI
SSO login failure847 similar requests · 12 duplicates detected

Merged into REQ-2847 · 34 engineer-hours saved

EU payment timeout198 similar requests · 8 duplicates detected

Merged into REQ-2901 · duplicate Zendesk tickets closed

Mobile crash on iOS 18156 similar requests · 6 duplicates detected

Merged into REQ-2912 · single engineering sprint

Bulk export request89 similar requests · 4 duplicates detected

Merged into REQ-2756 · consolidated feature vote

156duplicates merged
340hmanual hours saved
67%repeat work reduced

Every request deserves the right response.

Demo workspace includes 500 requests, 120 work orders, and 35 escalation cases — ready on signup.

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