→ EngineeringAuto-route · P0/P1 · on-call rotation · Jira project ENG
Routing Plans
Send work to the right team automatically.
Air traffic control for enterprise requests — dynamic route map shows how bugs reach Engineering, upgrades reach Customer Success, and high-value accounts escalate to Management.
AI
Router
Router
Engineering47 bugs routed today
Customer Success23 upgrades routed
Management8 escalations
→ Customer SuccessACV threshold · champion identified · renewal window
→ Management>$100K ARR · VIP flag · executive escalation path
→ ProductDemand score · roadmap alignment · quarterly planning
→ OperationsBudget threshold · compliance check · workflow template
Route traced SSO outage → Engineering on-call → P0 sprint → 4h SLA
Rule updated ACV > $100K → Management escalation · saved to workspace
Simulation "Northwind upgrade" → Customer Success · Sarah Chen · 24h deadline
Every request deserves the right response.
Demo workspace includes 500 requests, 120 work orders, and 35 escalation cases — ready on signup.