Classification
Bug report · Feature request · Support ticket · Sales inquiry · Ops task · auto-tagged
Start Free — create account · enter demo environment · auto-load 500 requests · 120 work orders · 35 escalations
Triage EngineLet AI decide what matters first.
Digital emergency triage center — every request passes through classification, priority judgment, risk assessment, and team assignment. See exactly why the AI made each decision.
Priority judgment
Customer impact · Revenue exposure · SLA deadline · VIP status · composite score
Risk assessment
Churn probability · outage scope · compliance exposure · escalation threshold
Team assignment
Engineering · Customer Success · Product · Management · on-call rotation
847customer impact
$2.1Mrevenue impact
4hurgency · SLA
12historical cases
Triage complete 47 requests processed · 12 critical · 23 high · avg 2.4s per request
Classification Bug 34% · Support 28% · Feature 18% · Sales 12% · Ops 8%
Priority logic Customer impact 35% · Revenue 25% · Urgency 20% · Historical 12% · VIP 8%
Every request deserves the right response.
Demo workspace includes 500 requests, 120 work orders, and 35 escalation cases — ready on signup.